WooCommerce Help Scout connect your WooCommerce-powered online store to a Help Scout mailbox, helping your customers to request assistance with orders and to receive their answers as quickly as possible.
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WooCommerce Help Scout Features
- A significant increase in customer satisfaction – 73% of eCommerce customers prefer a chat option over traditional methods such as email, phones and social media.
- Increased revenue – As customers gain more trust in your store due to its awesome support, they are significantly more likely to place an order.
- Improved organisation of support queries and tickets – Thanks to Help Scout’s great performance and well-designed UI, managing customer queries is now easier than ever for store owners.
- Start a conversation from a blog comment.
Sometimes, a customer may have an issue or query and may not know how to contact your helpdesk. - Add a help scout form to any part of your WooCommerce website:
Adding Help Scout to your website is now easier than ever, thanks to the plugin’s shortcode support. - Manage all of your customer queries via Help Scout
After setting up Help Scout Integration for WooCommerce, you can view all of your tickets, queries and customer feedback in one place. - Quickly start a new conversation related to an order:
When viewing an order within WooCommerce, you may need to quickly contact the customer.
Download WooCommerce Help Scout
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Download WooCommerce Help Scout
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